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Contact


Before you send an email lets see if we can answer your questions with our frequently asked questions below:

Where is my order?:

98% of our products are cut, sewn, printed, and professionally made per order. After your order is made from scratch and processed according to your order, then they are shipped. Processing takes 3 to 7 days, and shipping takes 10 to 15 business days. 

If you need something right away click here to see if its in our ready to ship collection. If you buy from this collection your order will ship out on Friday. If you order outside of that collection it will ship at normal speed.

Where are you located?

NYC. One designer, several manufacturers. But we have manufactures who ships most of our products for us to make sure everything runs as fast and smoothly as possible.

Do you sell B2B?:

Currently only the T-shirts. fill out our contact form for inquiries. 

What brand is your products?:

Our brand is called Kingdom of Mel. Its an independent brand making a name for itself by Designer and artist Tiffany T. Hill.

I need to change or cancel my order?:

You have 24 hours before your order goes into processing. After 24 hours, materials were used to create your product and it is being made and processed.

Do you Ship internationally?:

Yes

Is your business black owned?:

Yes

Do you do custom orders?:

No. My schedule is full, but you can still email me to see if I can.

My mail hasn't moved yet:

It will soon, contact your local post office for details.

What day will my package arrive?:

When your package ships you will receive a confirmation email with tracking information. You can check tracking from that email. A delivery date will be updated by your mail carrier when your package is near. We can not determine the date only USPS.

 

Didn't find your answer? its okay. Just fill out our contact form below with detailed information and your order number. We will get back to you in 48 hours or less. Monday through Friday.

 

Founder: Tiffany T. Hill

Mail: P.O. Box 525, New York NY 10029

We operate Monday through Friday from 10am to 4pm